Our Refund Policy
Tickets are non refundable.
Defective / Damaged Merchandise:
Lost / Stolen Tickets:
Ticket(s) and Forum registrations are nonrefundable.
VIP tickets (Club d'Elegance, The Venue, Patrons Patio and Chairman's Hospitality) and Forum registrations are only transferable to a new ticket owner for the same event, if the Concours office is informed of the new owner prior to the day of the event.
Should you select to upgrade your ticket(s), you will need to contact the Concours office first at (831) 622-1700 or email firstname.lastname@example.org. If the upgrade is approved, the customer must purchase the higher priced ticket(s) first and then the Concours office will provide a refund in the amount of the original purchase minus a 4% transaction fee. An example of an upgrade would be General Admission to Club d’Elegance or greater.
If you have any questions regarding this policy or your purchase, contact us.