Our Refund Policy
Tickets are non refundable.
Defective / Damaged Merchandise:
Lost / Stolen Tickets:
Medical Emergencies:
Ticket(s) and Forum registrations are nonrefundable.
VIP tickets (Club d'Elegance, The Venue, Patrons Patio and Chairman's Hospitality) and Forum registrations are only transferable to a new ticket owner for the same event, if the Concours office is informed of the new owner prior to the day of the event.
Ticket Upgrades:
Should you select to upgrade your ticket(s), you will need to contact the Concours office first at (831) 622-1700 or email store@pebblebeachconcours.net. If the upgrade is approved, the customer must purchase the higher priced ticket(s) first and then the Concours office will provide a refund in the amount of the original purchase minus a 4% transaction fee. An example of an upgrade would be General Admission to Club d’Elegance or greater.
If you have any questions regarding this policy or your purchase, contact us.